SANDANSKI BUS STATION

When collecting and processing the personal data of USERS, SANDANSKI BUS STATION ensures an adequate level of protection in accordance with current information technology standards against accidental or unlawful destruction, accidental loss, unauthorized access, alteration, or dissemination, as well as against other unlawful forms of processing. Your personal data is stored only for as long as necessary to fulfill our services. Longer retention of data may be required due to statutory or legal regulations.

Electronic information is stored on secure servers using encryption software compliant with EU GDPR requirements within the European Union, located in a professionally equipped and technically maintained telecommunication equipment colocation facility. Data transfer between servers and the client device/browser is executed encrypted via HTTPS.

The Website uses various logs for the following purposes:

To ensure the reliable operation of the Services and identify technical issues;
To ensure the security of the Services and detect malicious activities;
To measure Website traffic and usability;
Logs in cases required by law (such as logs of electronic statements of intent).

Server logs, security device logs (Web Application Firewalls), and other devices belonging to this category. These logs are necessary for identifying technical issues, detecting malicious activities, and other purposes mentioned above. They are retained for a period of up to 1 (one) year. Logs may contain the following information: date and time, IP address, URL, browser, and device details. Additionally, some devices may use security technologies based on cookies.

When you visit our web pages, our web servers automatically store the name of your internet service provider, IP address, the website from which you visit us, the pages you visit on our site, as well as the date and duration of the visit. The use of the IP address is limited to the technically required volume, shortened for statistical purposes, and thus used only anonymously. The data is not linked to personal data. We use cookies to recognize visitor preferences and to structure our web pages optimally. The individual user remains anonymous. Personal data is stored only when you voluntarily provide it during the requested online services.

Data Protection within the Organization:

All employees and associates of SANDANSKI BUS STATION are trained and legally bound in writing to comply with the provisions and instructions regarding personal data protection and data security, as well as to maintain data confidentiality.

Provision of Personal Data to Third Parties:

The Company does not share personal data with third parties, except in the following cases:

If we have a legal obligation to disclose or share data;
If we have obtained explicit consent from the respective Data Subject;
When working with subcontractors and suppliers related to the services provided on busstation.info.

SANDANSKI BUS STATION does not provide your personal data to third parties in any other way than described in this Privacy Policy, General Terms and Conditions, and cases provided for by law.

Erasure (Through Technical Means and Signed Minutes Protocol):

Data is erased after the expiration of the above-mentioned retention and processing period (depending on the category of personal data). In the meantime, it may be provided solely through due legal process to competent state authorities exercising their supervisory powers or to a competent court in the event of legal proceedings to which it is relevant. In case of a legal dispute or proceedings requiring data retention, or upon a request from a competent state authority, data retention beyond the specified periods is possible until the final conclusion of the dispute or proceedings before all instances.

Changes:

SANDANSKI BUS STATION reserves the right to add new terms, as well as modify or remove existing clauses and conditions in this Privacy Policy, without prior notice. These General Terms and Conditions and Privacy Policy may be modified due to development, addition, change, or termination of services and products, or legislative changes. When changes are made, they will be brought to your attention and published here.

Since busstation.info and its subpages can only be used under the current General Terms and Conditions and Privacy Policy, if you do not agree with them, we have no technical capability to provide you with the use of the services and products on the Site. If you do not agree with the General Terms and Conditions and Privacy Policy, you should not use busstation.info.

Miscellaneous:

Except in cases of intent or gross negligence, SANDANSKI BUS STATION is not liable for damages or lost profits resulting from the use or inability to use the busstation.info website and the products and services offered on it.

Should any clause of these General Terms and Conditions and Privacy Policy prove to be invalid, this shall not affect the validity of the remaining clauses. For matters not covered herein, the legislation of the Republic of Bulgaria shall apply.

Accuracy of Provided Information:
SANDANSKI BUS STATION is not responsible for the accuracy of the data provided by you, does not conduct verifications in this regard, and does not guarantee the actual identity of the individuals providing the data. In all cases of suspicion on your part, identified fraud, and/or abuse, please notify us immediately.